Frequently Asked Questions
Billing, subscriptions, and free trial information
What payment method do you use for subscriptions?
All subscriptions are securely processed through PayPal. You can pay using your PayPal balance or a credit or debit card linked to your PayPal account.
Do you offer a free trial?
Yes. We offer a 14-day free trial with full access to all features. No credit card is required to start the trial.
What happens after the free trial ends?
After the trial ends, you can choose to subscribe by completing payment through PayPal. If you do not subscribe, your account will simply remain inactive and you will not be charged.
What is your refund policy?
Due to the nature of our service, we generally do not offer refunds once a subscription payment has been completed. We recommend fully evaluating Suggix during the 14-day free trial before subscribing.
Can I cancel my subscription at any time?
Yes. You can cancel your subscription at any time from your PayPal account or from the Suggix dashboard. After cancellation, you will retain access until the end of the current billing period.
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